Privacy policy

Effective Date: 10 August 2026
Last Updated: 10 August 2026

Privacy Policy of Core Kanto 核

This Privacy Policy describes how AMPGURUX TECHNOLOGIES (OPC) PRIVATE LIMITED, operating under the trade name Core Kanto 核 ("Core Kanto", "we", "us", "our"), collects, uses, stores, discloses and otherwise processes personal information when you visit our website, create an account, place an order, communicate with us, participate in promotions, request support or otherwise interact with Core Kanto.

For purposes of this Privacy Policy, Core Kanto is the operator of the online store and seller of products offered directly by us unless a product page expressly states otherwise.

By accessing or using our website or providing personal information to us, you acknowledge that your information may be processed as described in this Privacy Policy, subject always to rights available to you under applicable law.

1. Information about the business

Legal Entity: AMPGURUX TECHNOLOGIES (OPC) PRIVATE LIMITED
Trade Name: Core Kanto 核
CIN: U28199DL2025OPC448087
GSTIN: 33ABCCA8835H1ZO
Email: info@corekanto.com

Principal Place of Business under GST:
3rd Floor
86/826/18, Tarapore Towers
Anna Salai
Chennai, Tamil Nadu 600002
India

Website: corekanto.com

2. Information we may collect

Depending on how you interact with Core Kanto, we may collect the following categories of information.

2.1 Identity information

This may include your:

name;
account name;
username;
business or organisation name;
GSTIN or other tax information where provided for invoicing;
information you provide when contacting customer service.

2.2 Contact information

This may include:

email address;
telephone/mobile number;
billing address;
shipping address;
other contact details voluntarily provided by you.

2.3 Order and transaction information

We may process information concerning:

products ordered;
quantities;
order value;
discounts or promotional benefits;
payment status;
invoices and credit notes;
shipping method;
courier or logistics information;
order status;
cancellations;
returns;
replacements;
refunds;
warranty claims;
customer-service history.

2.4 Payment information

Payments may be processed through Shopify and/or third-party payment service providers.

Depending on the payment method used, payment providers may process information such as card details, bank details, UPI information, transaction identifiers or authentication information.

Core Kanto may receive limited payment-related information such as:

payment status;
payment method;
transaction reference;
last few digits or other masked identifiers;
fraud or risk indicators.

Unless expressly stated otherwise, Core Kanto does not intend to independently store complete card numbers, CVV numbers, UPI PINs or online-banking passwords.

2.5 Device and technical information

When you access our website, information may automatically be collected concerning:

IP address;
browser type;
operating system;
device type;
device identifiers;
referring page;
pages viewed;
date and time of access;
approximate geographic region derived from technical information;
website interactions;
session data;
error logs;
security and fraud signals.

2.6 Account information

If customer accounts are enabled, we may process information such as:

account credentials;
account preferences;
saved addresses;
order history;
wishlist or saved-product information;
account activity.

Passwords may be processed through the platform providing the account service and should not be shared with Core Kanto personnel.

2.7 Communications

When you contact us, we may retain:

emails;
customer-support messages;
grievance submissions;
warranty correspondence;
return or refund communications;
feedback;
product questions;
other communications reasonably necessary to provide support or maintain appropriate business records.

2.8 Reviews and user-submitted content

If our website permits reviews, questions, photographs or other user-generated content, we may collect the information contained in those submissions.

Do not include confidential, sensitive or unnecessary personal information in publicly visible reviews or comments.

3. How we obtain information

We may obtain information:

directly from you;
when you create an account;
when you place an order;
when you contact customer service;
through our Shopify-powered storefront;
from payment providers;
from shipping and logistics partners;
from fraud-prevention and security providers;
through cookies and similar technologies;
from analytics or advertising providers where enabled;
from information you voluntarily provide in connection with promotions or surveys.

4. Purposes for which information may be used

We may process personal information for purposes including:

Order fulfilment

To:

process orders;
confirm purchases;
collect and reconcile payment;
generate invoices;
package and dispatch products;
provide tracking information;
arrange delivery;
communicate regarding an order.

Customer support

To:

answer enquiries;
troubleshoot problems;
handle complaints;
process cancellations;
process returns, replacements and refunds;
coordinate warranty or after-sales support.

Account management

To:

create and administer customer accounts;
authenticate users;
display order history;
save customer preferences where requested.

Fraud prevention and security

To:

prevent fraudulent transactions;
detect suspicious activity;
protect customer accounts;
protect our systems;
investigate misuse;
enforce applicable terms.

Legal and regulatory compliance

To:

maintain accounting and tax records;
issue GST-compliant documents where applicable;
comply with lawful requests from government authorities;
respond to regulatory requirements;
establish or defend legal claims;
comply with consumer-protection, corporate, tax and other applicable obligations.

Website operation and improvement

To:

operate our online store;
understand website performance;
diagnose errors;
improve usability;
improve product discovery;
optimise our services.

Marketing

Where permitted, we may use contact information to communicate:

product launches;
restocks;
promotions;
offers;
newsletters;
other Core Kanto marketing communications.

You may unsubscribe from promotional electronic communications using the mechanism provided in the communication or by contacting us.

Transactional communications relating to an existing order, account, warranty, security issue or legal notice may continue even after marketing communications are disabled.

5. Consent and lawful processing

Where consent is required, we will seek consent appropriate to the purpose for which personal information is collected.

You may withdraw consent where applicable, subject to:

processing already lawfully completed;
contractual requirements;
legal retention requirements;
fraud-prevention requirements;
other lawful grounds permitting or requiring continued processing.

Withdrawal of consent may affect our ability to provide a service where the information is necessary to provide that service.

6. Cookies and similar technologies

Our website may use cookies, pixels, local storage and similar technologies.

These technologies may be used for:

website functionality;
shopping-cart functionality;
customer authentication;
checkout;
security;
fraud detection;
remembering preferences;
analytics;
measuring website performance;
personalisation;
advertising or attribution where enabled.

Some cookies are necessary for the operation of the website and cannot reasonably be disabled without affecting functionality.

Optional analytics or marketing technologies may be controlled through available privacy or cookie controls where applicable.

You may also control certain cookies through your browser settings, although disabling cookies may prevent parts of the website from functioning correctly.

7. Shopify

Our online store is hosted using Shopify.

Shopify may process information required to provide:

storefront hosting;
shopping-cart functionality;
customer accounts;
checkout;
order administration;
fraud detection;
platform security;
related e-commerce infrastructure.

Your information may therefore be processed using systems operated by Shopify and its authorised service providers in accordance with the applicable arrangements governing the Shopify platform.

8. Payment providers

Payment information may be shared with or directly collected by payment gateways, banks, card networks, UPI participants and other payment service providers necessary to process a transaction.

Those organisations may separately process information in accordance with applicable law and their own privacy practices.

9. Shipping and logistics providers

We may provide necessary information to couriers, shipping aggregators, warehouses or other fulfilment providers.

This may include:

recipient name;
delivery address;
phone number;
email where required;
shipment information;
order reference;
information necessary for delivery, returns or reverse logistics.

10. Other service providers

We may use service providers for functions such as:

website hosting;
email;
analytics;
fraud prevention;
cybersecurity;
customer support;
communications;
accounting;
tax compliance;
cloud storage;
marketing;
logistics;
professional advisory services.

We seek to disclose only information reasonably necessary for the applicable service.

11. Legal disclosures

We may disclose information where reasonably necessary to:

comply with applicable law;
respond to lawful legal process;
comply with a court or regulatory direction;
enforce our agreements;
investigate suspected fraud;
protect the rights, property or safety of Core Kanto, our customers or others;
establish, exercise or defend legal claims.

12. Business reorganisations

If all or part of our business is reorganised, merged, transferred, financed or otherwise restructured, information associated with the relevant business may be transferred as part of that transaction, subject to applicable law.

13. International processing

Some technology or service providers used in operating an online store may process information outside the state or country in which the customer resides.

Where cross-border processing occurs, we will seek to handle information in accordance with applicable Indian law and any legally applicable transfer restrictions or safeguards.

14. Data retention

We do not intend to retain personal information indefinitely.

Information may be retained for periods reasonably necessary for purposes including:

completing transactions;
maintaining order records;
providing warranty support;
resolving disputes;
complying with tax and accounting obligations;
fraud prevention;
security;
regulatory compliance;
enforcement of legal rights.

When information is no longer reasonably required and there is no legal reason for continued retention, we may delete, anonymise or securely dispose of it.

15. Security

We take reasonable administrative, technical and organisational measures intended to protect information against:

unauthorised access;
unauthorised disclosure;
loss;
destruction;
alteration;
misuse.

However, no website, network, transmission method or storage system can guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us promptly if they believe their account has been compromised.

16. Data incidents

If we become aware of a personal-data incident, we will assess the incident and take steps reasonably appropriate to:

contain the incident;
investigate it;
mitigate foreseeable harm;
restore security;
notify affected persons and/or authorities when legally required.

17. Your privacy rights

Depending on applicable law and when relevant provisions become operative, you may have rights concerning your personal information, including rights to:

obtain information regarding processing;
request correction of inaccurate information;
request completion or updating of information;
request erasure where legally available;
withdraw consent where processing depends on consent;
raise a grievance regarding processing;
nominate another person to exercise rights in circumstances provided by applicable law.

We may need to verify your identity before processing a privacy request.

Certain requests may be restricted where retention or processing is required by law or necessary for establishment, exercise or defence of legal claims.

18. Children's information

Core Kanto is a general e-commerce retailer and is not intended to knowingly collect unnecessary personal information from children.

Persons who are not legally competent to enter into a purchase contract should use the website and place orders only through or with the involvement of a parent, guardian or other legally authorised person.

We do not intend to knowingly use children's personal information for prohibited behavioural monitoring or targeted advertising.

19. Third-party links

Our website may contain links to manufacturer websites, payment providers, logistics providers, social-media services or other third-party websites.

Core Kanto does not control the privacy practices of independent third-party websites.

Customers should review the privacy information of those services before supplying personal information directly to them.

20. Changes to this Privacy Policy

We may update this Privacy Policy to reflect:

legal developments;
regulatory requirements;
changes to our business;
changes to our technology;
changes to the services we use.

The updated policy will display a revised "Last Updated" date.

Material changes may be communicated through the website or other appropriate methods where required.

21. Privacy and grievance contact

Questions concerning this Privacy Policy or personal information may be submitted to:

Core Kanto 核
A trade name of AMPGURUX TECHNOLOGIES (OPC) PRIVATE LIMITED

Email: info@corekanto.com

Privacy/Grievance Officer: -
Designation: Grievance Officer
Email: info@corekanto.com

Postal Address:
3rd Floor
86/826/18, Tarapore Towers
Anna Salai
Chennai, Tamil Nadu 600002
India